Warehouse Operations Lead

Warehouse Operations Lead

Location: Greater Toronto Area, Canada

Employment type: Full-time

Seniority level: Entry level

Job function: Management and Manufacturing

Industries: Transportation, Logistics, Supply Chain and Storage

The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.

Available Shift: Monday - Friday, 7:00am-3:30pm

• Work closely with shift leadership to accomplish shift goals.
• Oversee and coordinate warehouse processes such as receiving, put away, picking, and loading of products.
• Direct work assignments to employees.
• Provide daily hands‑on support in Material Handling and Forklift responsibilities.
• Drive compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives.
• Brainstorm and suggest new ideas on how to improve processes to supervisor.
• Communicate professionally, both orally and written, to internal and external partners.
• Communicate problems, concerns, and ideas to management; assist in finding solutions to problem areas.
• Ensure efficient and safe operation of all material handling equipment.
• Train new and current employees on operational SOPs and WIs.
• Ensure the warehouse is clean and orderly; including but not limited to organizing and rotating inventory, maintaining product labels, sweeping warehouse, and assist in staging orders for delivery.
• Ensure product is stored safely and in the proper place.
• Assist in maintaining the security of the warehouse.
• Perform additional duties as assigned by the warehouse supervisor or manager.

• High school diploma or GED required.
• Experience in a fast‑paced warehouse environment.
• Experience with Warehouse Management System.
• Computer applications using Microsoft Office (Word, Excel, PowerPoint).
• Ability to handle changing priorities and use good judgment in stressful situations.
• Good visual acuity to inspect shipments.
• Ability to input data on the computer to create a daily inventory report.
• Accuracy in record‑keeping and in sorting, checking, counting, and verifying items received.
• Strong time management, organizational, planning and self‑motivation skills.
• MHE experience or desire to learn MHE.
• Attention to detail.
• Excellent customer service skills.

The base hourly pay rate for this posting is $23.50. The base hourly pay is a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure. The pay listed is just one component of NFI’s total compensation package for employees.

NFI is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.