Attendance Support Officer

Post

Title:

Attendance Support Officer

Responsible to: Deputy Headteacher

Location: Mount St Joseph, Bolton

Salary: Grade 4 SCP 7-11 £ 23,667 - £25,226 (£27,724 - £29,071 FTE)

Term of Contract: Permanent

Working pattern: Term time + 5 days

Hours per week: 37 hours per week

Start date: As soon as possible

Closing date: 21st October 2026

Mount St Joseph is currently seeking an Attendance Support Officer. This is an exciting opportunity to join the Trust at the beginning of a journey of transition, development, and growth within the multi-academy trust.

The role is responsible for providing administrative and reception support, managing student attendance records, monitoring absences and lateness, and liaising with parents/guardians and relevant professionals to improve attendance. Duties include contacting families, coordinating attendance meetings and home visits, issuing correspondence and warning letters, preparing attendance reports, maintaining accurate records on school systems, and supporting pastoral staff in identifying and addressing attendance concerns.

The role requires carrying out home visits; therefore, the successful candidate must have access to a vehicle and hold valid business use insurance.

Our Mission

Our Trust Mission is simple, it is to make Christ known, making lives better for our communities, our children and young people.

Our Values -
One of Hope

Inspired by St Teresa of Calcutta, we are people of hope. We have a complete belief in the future we will build together. By offering our children, staff and schools’ opportunities to grow and flourish, we make aspiration and ambition a reality. Our people, just like St Teresa are relentless and fiercely ambitious. We will always reach for that which seems to be just out of our grasp.

One of Courage

As modelled for us by St Teresa of Calcutta, we will have the courage to do what is right. As a community, we will not shy away from making decisions that ensure our communities thrive. We will be brave in our actions. As a truly Catholic organisation this courage will be most apparent in how we collectively support the most vulnerable.

One of Innovation

St Teresa of Calcutta changed the world. Together, we will always be pursuing new ideas and best practice in all areas of our work. We will prepare our children and young people for the world that awaits them. A world which they will shape and change.

We are seeking an individual who:

• Has excellent communication and interpersonal skills, with the ability to build positive relationships with students, parents/guardians and external professionals.
• Is highly organised, detail-oriented and able to manage competing priorities effectively.
• Has strong administrative and IT skills, with the ability to maintain accurate records and produce reports.
• Can handle sensitive and confidential information with professionalism and discretion.
• Is proactive and confident in following up attendance concerns and supporting strategies to improve student attendance.
• Works well as part of a team and can liaise effectively with pastoral staff and external agencies.
• Demonstrates empathy, resilience and a professional, approachable manner when working with students and families.
• Is committed to promoting good attendance, safeguarding and positive outcomes for all students.

We can offer:

• A supportive and dedicated Local Governing Body and Staff
• Highly effective safeguarding procedures.
• A working environment where all feel valued and respected.
• Supportive colleagues and governors with a clear vision and high aspirations for the school.
• A highly dedicated and inspirational team.
• A commitment to relevant, personalised Continuous Professional Development.
• A happy, calm and welcoming working environment.
• Opportunities to work within the…