Aftersales Sales Specialist

Franchised Motor Dealership - Bolton

Our client, one of the most respected and successful motor trade employers in the North West, is looking to recruit an Aftersales Sales Specialist to join their exceptional team.

Salary: £29k Basic – £48k OTE

Working Hours:

Monday to Friday – 08:00 to 17:30

The Automotive Aftersales Sales Specialist is responsible for maximizing aftersales revenue through proactive customer engagement and ensuring an exceptional customer experience during the service process.

• Act as the primary liaison between customers and technicians.
• Champion the Vehicle Health Check Process to ensure customers receive a clear and concise report on their vehicle.
• Work closely with Service Advisors and Workshop Controllers to keep customers informed and to ensure that work is completed within agreed time scales.
• Improve process and the quality of customer communication on the day of the vehicle visit and the follow‑up of diarised work.
• Assess vehicle service needs and recommend scheduled maintenance, repairs, parts, accessories and aftermarket products.
• Promote additional services or upgrades while respecting customer preferences.
• Ensure parts availability and technician scheduling for efficient workflow.
• Provide accurate cost estimates to customers.
• Drive the sales of aftermarket products, accessories and parts, meeting or exceeding departmental sales targets.

• Previous experience in Sales within the automotive sector is an advantage.
• Strong communication and interpersonal skills; ability to explain technical details simply.
• Sales‑oriented mindset with skill in consulting and upselling without being pushy.
• Organisational abilities to juggle appointments, parts availability and service schedules.
• Understanding of warranty processes, dealer management systems (DMS) and basic automotive technical knowledge.
• Proficiency with CRM, Microsoft Office and DMS software.

We’re looking for a motivated automotive professional ready to drive aftersales sales in a supportive dealership environment. If you have a passion for customer service and a drive to meet sales targets, we would love to hear from you.

We are an equal opportunity employer. We consider all applicants without regard to race, religion, colour, national or ethnic origin, disability, gender, sex, sexual orientation or gender identity. If you are disabled, we are happy to provide reasonable accommodation to bring the role to your level.