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CRM Business Analyst
Job in
Bolton, Greater Manchester, NE66, England, UK
Listed on 2026-02-19
Listing for:
Robert Walters UK
Contract
position Listed on 2026-02-19
Job specializations:
-
Business
Business Development, Business Analyst
Job Description & How to Apply Below
CRM Business Analyst / Up to £55,000 / Hybrid (once a fortnight) / Bolton / 12 Month FTC
You will bring:- Demonstrated experience as a Business Analyst on complex CRM implementations (for example Salesforce, Dynamics 365, Hub Spot)
- Familiarity with agile delivery approaches
- Experience supporting separate teams across multiple sites
- Excellent communication skills with the ability to build collaborative, effective relationships across all organisational levels
- Analyse current business processes and identify opportunities for optimisation and continuous improvement
- Capture and document requirements, user stories, and acceptance criteria for review and approval
- Update existing process maps and develop new process documentation where required
- Act as a subject matter expert for the chosen business solution
- Work closely with the project team to deliver the new CRM platform
- Serve as the key liaison between the Transformation Lead, internal IT teams, and third-party technical partners to strengthen solution design and challenge vendors where appropriate
- Evaluate design decisions against business case objectives to ensure expected outcomes are delivered
- Champion business process reengineering to maximise system performance and long-term organisational value
The role is a 12 Month FTC, offering between £45,000 - £55,000 dependant on experience, with only 1 day a fortnight required on site in Bolton. If you are interested, please apply below.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.
About the job- Contract Type:
Permanent - Specialism:
Projects & Transformation - Focus:
Business Analyst - Industry: Medical and Nursing
- Salary: £45,000 - £55,000 per annum
- Workplace Type:
Hybrid - Experience Level: Mid Management
- Location:
Bolton
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