Senior Warehouse Team Leader

Leadership & People Management

Coach, train and develop employees, identifying skills gaps and supporting onboarding. Manage performance in line with HR procedures, including appraisals, targets and disciplinary processes. Foster a positive workplace culture, driving employee engagement and continuous improvement.

Results/KPIs: Team skill development and retention; achievement of individual and team performance targets; high levels of employee engagement and reduced turnover.

Plan and organise warehouse functions, including manning and sawing activities. Supervise material movement and coordinate with third‑party providers and internal teams. Ensure timely and accurate communication on delivery dates, quality and customer commitments. Stock accuracy, working alongside the stock controller to ensure the PI count is completed accurately and timely. Utilise off‑cuts.

Results/KPIs: On‑time completion of warehouse activities; delivery deadlines consistently met; improved productivity and efficiency metrics.

Drive a safety‑first culture and ensure safe working practices. Conduct accident/incident investigations and follow up on root‑cause analysis. Ensure compliance with QHSE policies, procedures and audits.

Results/KPIs: Reduction in accidents/incidents; compliance with audit requirements; positive safety culture reflected in feedback and reporting.

Support continuous improvement initiatives, including material flow, FLT/crane strategy and transport coordination. Identify and drive cost efficiencies and productivity improvements. Monitor and communicate KPIs while implementing improvement actions.

Results/KPIs: Delivery of cost savings and efficiency gains; achievement of site KPIs (safety, productivity, quality, cost); documented improvements in processes and performance.

Collaborate with internal stakeholders to address operational issues. Manage external contractors via the permit‑to‑work process. Act as a change champion, promoting initiatives positively and effectively.

Results/KPIs: Strong cross‑departmental collaboration; compliance with contractor management standards; successful adoption of change initiatives.

• Demonstrates knowledge of production processes including planning, scheduling and operational execution.
• O Level equivalent English.
• O Level equivalent Maths.
• LEAN certification.
• Minimum 3 years in a Warehouse Team Leader or Manager role.
• Experience with IOSH.