Bolton Market Operations Manager Council Posted - Expir

Role

We are looking for a highly organised and motivated Market Manager (Operations) to oversee the day‑to‑day management and operation of our markets. This hands‑on role requires strong leadership, operational management skills, and a commitment to delivering a safe, vibrant and successful market environment for traders, customers and visitors.

• Ensure smooth and efficient running of market operations, maintaining high standards of customer service.
• Build and maintain positive relationships with traders, customers, stakeholders and partner organisations.
• Lead daily market operations, manage and support staff and contractors, oversee market layouts, trader allocations and licensing arrangements.
• Monitor market performance, identify opportunities for growth and improvement.
• Investigate and resolve customer and trader enquiries or complaints promptly.
• Oversee site maintenance, cleanliness, security and general operational standards.
• Ensure compliance with health and safety legislation, risk assessments and regulatory requirements.
• Monitor budgets, income, expenditure and performance targets, support planning and delivery of market events, promotions and special initiatives.
• Prepare reports, performance data and operational updates for senior management.

• NABMA Diploma in Market Administration, or willingness to undertake the required training.
• Experience in operational services with ability to work in a fast‑paced environment, including weekends.
• Ability to manage operational budgets using a variety of systems and procedures.
• Knowledge of pest control and food safety issues and their enforcement in trading environments.
• Knowledge of procedures relating to monetary collection, arrears management and debt recovery.
• Excellent organisational and communication skills, proactive and flexible approach.
• Strong leadership and problem‑solving skills, commitment to exceptional customer service.

• Annual salary £38,220 to £41,771 with a 7 % out‑of‑hours enhancement.
• Generous annual leave allowance and flexible working opportunities.
• Access to a pension scheme, salary‑sacrifice schemes, gym‑membership discounts and other rewards.
• Employee wellbeing and support services.

No sponsorship will be offered for this role.

Artificial Intelligence (AI) policy: please read the detailed information at the bottom of this advert before you apply, as applications may be rejected if AI use is detected.

Contact for further information: .

This is a designated customer‑facing role under the fluency duty and requires a specified level of spoken English.

Applicant will benefit from the Greater Manchester Continuous Service Commitment – continuous or unbroken service will be recognised across participating local authorities and other participating organisations.

Background checks will be conducted in accordance with the DBS Code of Practice.