Facilities Administrator

Contract:

Professional Services, Production & Technology

Hours of work: 40

Contract Type:
Permanent

We are looking for a Facilities Administrator to join the RFS Team, overseeing, managing and following through on works requested through to completion.

The successful candidate will ensure best practices are followed while adhering to client processes, procedures and site restrictions.

We are seeking a proactive and organised individual with a strong Facilities Management or Building Services background, capable of coordinating reactive and planned works, managing subcontractors, supporting client requirements and maintaining accurate records across CAFM systems.

• Print and allocate all maintenance and escorting jobs for southern sites to engineers and subcontractors.
• Allocate all new works RFS requests.
• Close completed RFS jobs, including updating labour hours and job comments.
• Obtain quotations from contractors and suppliers.
• Handle and progress day-to-day enquiries from clients, service desks and contractors.
• Raise and manage purchase orders for subcontractor callouts, engineer requirements and client-authorised works through to invoicing.
• Prepare and issue quotations to clients and client Facilities Managers for approval.
• Maintain accurate ticket status updates and regularly review outstanding jobs within the CAFM system.

• Experience with in the Facilities Management or Building Services sector.
• Understanding of Planned Preventative Maintenance (PPM) and Reactive Maintenance works.
• Experience of scheduling engineers and coordinating subcontractors.
• Experience raising and receipting purchase orders.
• Small works coordination experience.
• Knowledge and experience of CAFM systems and reporting.
• Competent user of a range of computer applications.
• Ability to manage multiple priorities and adapt to changing project requirements.
• Comfortable attending calls and meetings with management to provide updates.
• Strong communication and customer service skills.
• Team-player mentality with a commitment to delivering works through to successful completion.

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#facilities management

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level
2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing re