Facilities Manager

Facilities Manager Bolton Role Overview

The Facilities Manager will oversee the day-to-day facilities operation at Castlehill Centre, ensuring a safe, compliant and well-maintained environment.

You’ll manage planned and reactive maintenance, statutory compliance, lifecycle planning and projects, alongside services including security, cleaning and catering.

The role will also oversee contractors and health & safety standards, maintain accurate asset information, support lifecycle investment decisions and provide clear reporting to the client, ensuring services deliver strong performance and value for money.

• Lead the Facilities team and oversee the day-to-day delivery of services across the Centre.
• Ensure full compliance with Bellrock Group’s health, safety and environmental policies, maintaining safe systems of work for colleagues and subcontractors.
• Manage contract budgets, forecasting and expenditure, making commercially informed decisions and ensuring value for money.
• Plan and oversee statutory PPM and reactive maintenance, ensuring works are completed safely, professionally and within agreed KPIs.
• Manage subcontractor performance and ensure completed works meet required standards.
• Oversee the delivery of catering services, ensuring compliance with National School Food Standards.
• Maintain accurate job, asset, compliance and service records, ensuring systems and the helpdesk are kept up to date.
• Provide regular facilities and performance reporting to the Account Director.
• Provide technical guidance across gas and mechanical systems and support operational safety.
• Hold/provide relevant Authorised Person responsibilities across areas including confined spaces, L8, electrical works and fire safety.
• Build a strong relationship with the client and maintain high standards of service delivery across the contract.

• IT literacy essential (Word / Excel / CAFM usage)
• Member of IWFM or similar
• Experience in Facilities Management at contract level
• Excellent customer relationship skills
• Experience in the management of training of all team members and improving team performance.
• Experience of large complex heating and water systems
• Flexible work attitude and ability to adapt to client business demands
• Respectful and professional presentation always
• Good housekeeping and workplace organisation
• Previous Facilities Management experience across both hard and soft services.
• Good technical knowledge of building services with a practical, solutions-focused approach.
• Experience managing contractors, projects and multiple stakeholders.
• Strong client-facing and communication skills.
• Good understanding of health & safety, risk assessments and compliance, ideally supported by a relevant H&S qualification.
• Commercially aware, organised and comfortable using FM systems and technology.
• A proactive, adaptable approach with a genuine focus on improving service delivery.

We are looking for people who actively use AI in their day-to-day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from Castlehill Centre, Bolton, Monday to Friday, 08:30-16:30.

Upon joining Bellrock, you can expect a comprehensive benefits package including:

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it's on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness…