Improvement Support Officer

North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

At NWAS, we are committed to creating a diverse, inclusive and anti-racist workplace where everyone feels valued and has the opportunity to thrive. Our Anti-racist Statement sets out our commitment to becoming an anti-racist organisation and ensures these principles are embedded throughout our recruitment practices.

Our workforce is currently under-represented by people from black and minority ethnic backgrounds, and we encourage applications from people of all backgrounds. By building a workforce that better reflects the diverse communities we serve, we can provide the right care, at the right time, in the right place, every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion. When applying for this position, it is essential that you read the job description and person specification fully.

Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

Are you ready to help turn great ideas into meaningful improvements for patients, families and staff? Do you thrive on connecting people, communicating creatively and inspiring others to learn and improve? If you are looking for a varied role where your skills can make a real difference, we would love to hear from you.

At North West Ambulance Service (NWAS), our purpose is to help people when they need us most by delivering the right care, at the right time, in the right place, every time. We are looking for an enthusiastic and highly motivated Improvement Support Officer to help turn this purpose into meaningful improvement across the Trust.

This is an opportunity to develop your improvement expertise while supporting the planning, delivery and evaluation of programmes, events and initiatives across the North West.

Working closely with Improvement Managers, operational and corporate teams, and leaders across NWAS, you will be a key coordination point for improvement activity. You will engage with colleagues across NWAS, support coaching and teaching, coordinate programme documentation and actions, monitor progress, and create clear reports, briefings and communications for a range of audiences.

You will join a supportive Improvement Team committed to learning, collaboration and professional development, with opportunities to build your skills and contribute to meaningful change across NWAS.

You will be organised, adaptable and proactive, with experience of coordinating activities, producing clear written and visual information, and…