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Complaints Resolution Specialist – Insurance; Hybrid

Job in Bolton, Greater Manchester, NE66, England, UK
Listing for: AXA UK
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Complaints Resolution Specialist – Insurance (Hybrid)

AXA UK in the United Kingdom is seeking a Complaints Handler within our Complaints Resolution team, covering Haverhill and Bolton. The role focuses on empathetic customer support, thorough investigations, and fair resolutions across insurance complaints.

You will work in a collaborative environment, handling cases with attention to detail, regulatory compliance, and client-focused communication. Hybrid work options apply with office and field duties as required.

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