Service Advisor

We are seeking an experienced Service Advisor to join a reputable multi-franchise dealership located in Bolton.

The Service Advisor role is essential in delivering exceptional customer service and maintaining a seamless communication flow between clients and the workshop. This is an excellent opportunity for a dedicated Service Advisor aiming to develop their career within a well-established automotive business.

• Competitive basic salary between £25,500 and £28,000, depending on experience.
• OTE up to £32,000 with uncapped bonus potential.
• Excellent training and ongoing development opportunities.
• Career advancement within a supportive and friendly team.
• Company benefits and a positive working environment.

• Act as the primary point of contact for customers, ensuring high levels of customer satisfaction.
• Manage all paperwork related to vehicle servicing and repairs efficiently.
• Keep customers informed about the status of their vehicles throughout the service process.
• Handle payments and follow-up appointments promptly.
• Maintain cleanliness and organisation within the service department.
• Communicate effectively with workshop colleagues to ensure timely service delivery.
• Uphold the dealership's professional standards at all times.

• Previous experience as a Service Advisor or in a similar customer-facing role within the motor trade.
• Strong computer literacy and organisational skills.
• Excellent communication and interpersonal skills.
• A passion for delivering excellent customer service.
• Ability to work under pressure and maintain high attention to detail.
• Problem-solving skills and a professional approach.

If you are committed to delivering outstanding customer service and want to progress your career as a Service Advisor, this opportunity is ideal for you.