Service Advisor
Listed on 2026-10-21
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management
Service Advisor – Vertu Land Rover Bolton
£35,000 basic OTE £39,800 + excellent benefits
Looking for your next step in a premium dealership environment?
AtVertu Land Rover Bolton, we’re growing our Aftersales team and have a fantastic opportunity for an experienced customer service professional to join us as aService Advisor. This is your chance to represent a prestigious brand while building a rewarding career with one of the UK’s leading motor retailers.
Why join Vertu Motors?We invest in our people more than any other motor retailer – offering real career progression, industry-leading training, and a supportive team culture.
You’ll also benefit from:
- 25 days holiday+ bank holidays (rising with service)
- Access toretail discounts & cashback platform
- Preferential service & colleague car purchase schemes
- Share incentive plan & pension scheme
- Enhanced maternity & paternity benefits
As a Service Advisor, you’ll be the face of our aftersales experience – ensuring every customer receives a seamless, professional and premium service from start to finish.
You’ll act as the key link between our customers and workshop, keeping everything running smoothly while building lasting relationships.
Key responsibilities:- Managing customer bookings and setting clear expectations
- Keeping customers updated throughout their vehicle service or repair
- Identifying and upselling additional products and services where appropriate
- Delivering a first-class customer experience at every touchpoint
- Following up to ensure complete satisfaction and repeat business
- Experience as a
Service Advisor
within the automotive industry - Full UK driving licence (manual and automatic)
- Strong communication skills and a natural ability to build rapport
- A proactive, organised approach in a fast-paced environment
- A focus on delivering targets while maintaining excellent service standards
Please note:
all offers are subject to employment checks including references, address and credit checks, and a criminal record check.
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