Electro Mechanical Field Service Engineer

Veritek, a leading European Field Engineering, Support and Repairs Business, who offer gold-standard outsourced engineering services and support for complex mission critical technologies, are currently looking to recruit an experienced field service engineer for its Healthcare Field Engineer team. Are you looking for your next challenge?

30th January 2026

Coventry

We are looking for an Electro Mechanical Field Service Engineer (with a strong bias towards healthcare and ophthalmology) predominately based working from a home location within a 20 mile radius of Coventry, to cover a customer base across the Midlands, although out of area working, national travel and occasional European travel could be required from time to time.

This role will initially be focussed on providing service to our Healthcare customers, and will include working on Ultrasound, Robotic, and Ophthalmic Equipment on the end user site locations. The role will involve carrying out the installation, servicing, moves & changes, upgrade, modification, and repair of equipment along with other medical devices as required. The role holder will also be trained and expected to carry out similar tasks on other relevant equipment which may fall outside of the medical sector.

This role requires working 1 in 4 Saturdays, although the frequency could be less depending on business needs.

Key Responsibilities:

• Carry out the installation, servicing, repairs, moves & changes, upgrades and modifications of the company customer equipment base as requested.
• To always apply a professional, reactive and proactive service to our customers.
• Problem-solve in a responsible and methodical manner whilst carrying out effective customer liaison skills to ensure total customer satisfaction.
• Ensure effective communications are maintained with Area Manager’s / Team Leaders and other Veritek staff as required.
• To be flexible to work within other regions of the UK within given notice as required.
• To attend sites within city locations which may involve using public transport from time to time.
• To attend and pass any necessary product or skills training programmes.
• To ensure call closure procedures are always followed.
• Ensure all necessary paperwork and company system updates are completed correctly and within correct timescales.
• Effectively maintain vehicle stock inventory.
• To manage customer returns, disposal of returned capital equipment and parts in a compliant timely manner to ISO and WEEE procedures
• Be responsible for ensuring safe working practices under the Health & Safety Acts.
• To always act in the best interests of the business and our customers / partners.

Successful candidates will possess:

• Previous engineering experience in a medical or related environment would be beneficial.
• Good core engineering skills and knowledge.
• Electrical/Electronic/Software Engineering experience.
• Ability to work as part of a team or alone.
• Smart appearance.
• Organised and punctual.
• Good telephone manner.
• Reactive to customer needs.

Additional Requirements:

• Must have a current up to date passport or be able to apply for one immediately. May sometimes be required to work early starts and/or late finishes.
  
  Core hours of coverage are between 8am – 6pm. Working hours are 45 hours per week, not including 60-minute break – Monday to Friday plus 1 in 4 Saturdays (additional 9 hours).