Application Technician

Location: Egerton

Application Technician - Fibre Optics

Location:

Basingstoke | Full-Time | Permanent We are seeking a proactive and hands-on Application Technician to join our Engineering team in Basingstoke. This is an exciting opportunity for someone with experience in engineering, manufacturing, fibre optics, photonics, technical support, or product testing who enjoys working on new product development, product validation, customer support, and technical problem-solving. Working closely with Engineering, Product Management, and Sales teams, you'll play a key role in testing, evaluating, and supporting advanced fibre optic connectivity products.

You'll be involved in product qualification, prototype development, customer trials, technical investigations, and process improvement activities, while supporting customers throughout the product lifecycle. This varied role combines laboratory-based testing with customer-facing technical support and collaboration with global engineering teams. The position also offers regular European travel, providing on-site technical support, customer training, product qualification assistance, and support for manufacturing partners.

Key Responsibilities for this Application Technician job in Basingstoke As an Application Technician, you will:
Test, evaluate, and validate new fibre optic and optical connectivity products. Support new product development, product qualification, and new product introduction activities. Build prototypes and assist with technical investigations and troubleshooting. Perform fibre optic cable assembly, connector termination, fusion splicing, polishing, testing, and inspection. Analyse test data and provide technical feedback to engineering and product development teams. Visit customer sites to provide hands-on technical support, product training, and application assistance.

Support customer product trials, evaluations, and qualification activities. Work closely with Sales and Product Management teams during customer discussions and product evaluations. Collaborate with international engineering teams and manufacturing partners. Produce and maintain technical documentation, procedures, and training materials. About You We're looking for someone who is technically minded, organised, and enjoys solving engineering challenges. You'll be comfortable working independently while collaborating with customers, engineers, and cross-functional teams.

Essential Skills & Experience

Experience with in an engineering, manufacturing, technical support, applications, or laboratory environment. Strong hands-on engineering and problem-solving skills. Excellent communication and customer-facing skills. Understanding of manufacturing processes and technical documentation. Strong organisational skills and attention to detail. Good computer skills, including Microsoft Office. Ability to manage multiple priorities in a fast-paced engineering environment. Willingness to travel across Europe and internationally when required.

A proactive, self-motivated approach and willingness to learn.

Desirable Experience with fibre optic connectors, fibre optic cable assemblies, photonics, or optical communications products. Knowledge of fibre handling techniques including stripping, cleaving, fusion splicing, polishing, and inspection. Experience supporting customers, manufacturing partners, or product development projects. Knowledge of Design of Experiments (DOE), product testing, and validation processes. Degree, HNC/HND, apprenticeship, or equivalent qualification in Engineering, Physics, Electronics, Photonics, or a related technical discipline.

3D CAD experience (Solid Works preferred). Additional European language skills, particularly Spanish. What You'll Bring A genuine interest in engineering, technology, and innovation. A practical, hands-on approach to problem-solving. Curiosity and a willingness to learn new technologies. Excellent teamwork and communication skills. The confidence to work directly with customers and provide technical support. A passion for delivering high-quality products and customer service.

If you're looking to develop your engineering career within an innovative fibre optics, photonics, and optical connectivity environment, while working with customers, supporting new product development, and collaborating with global engineering teams, we'd love to hear from you. Apply today by sending your CV to or call for more information.