Visiting Officer- Welfare Rights

Overview

Grade: E scp 11 £ 28,142 to scp 17 £ 31,022

Contract:

Permanent. Unfortunately, we are unable to offer sponsorship for this role.

We embrace AI to enhance our operations and to innovate our services. We value human talent and are looking for passionate individuals to join our organisation.

Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting. If using AI to support your application, please give a brief explanation why to help ensure a fair selection process.

Ask us about flexible working options to fit with your work/life balance.

• The role of the visiting officer is to support people to claim their full benefit entitlement and to help them claim relevant benefits by completing paper or online forms.

You will be visiting vulnerable people in their own home or community spaces.

Are you caring, person centred and committed to helping people maximise their benefit entitlement? Do you have a Full Driving Licence and access to a vehicle to use for work purposes? If so, we are looking to recruit a Visiting officer who will work as part of the Welfare Rights Service and Visiting team to promote benefit take‑up.

You will be able to advise on the full range of benefits available to residents, especially disabled people and pensioners, and assist with the claiming process. You will be able to work on your own initiative and be comfortable with lone working.

You must have the ability to communicate clearly with people of all levels and explain customer’s needs clearly on their benefit applications.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous.

We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

We offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, and a range of employee wellbeing and support services.

Exclusive rewards and benefits, including discounts, exclusive gym membership prices, and salary sacrifice schemes.

Employment could affect your benefits, find out more here.

Ready to apply? Then please click Apply and answer the following questions.