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Energy Debt Advisor - Digital & Telephone
Job in
Bolton, Greater Manchester, CA16, England, UK
Listed on 2026-09-01
Listing for:
Citizens Advice BANES
Full Time
position Listed on 2026-09-01
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Citizens Advice Bury & Bolton (CABB) is recruiting an adviser to join the national Consumer Energy Debt Advice project. The role is primarily telephone-based debt guidance for clients with energy debt, with potential for future webchat delivery, and you’ll be trained to work with high accuracy and empathy.
Full training and development are provided, including CertMAP; you’ll operate within a supportive team and ensure compliance with FCA regulations, MaPS standards and Casebook case management.
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