ICC Duty Senior Clinician
Listed on 2026-02-28
-
Healthcare
Healthcare Nursing, Patient Care Technician
Overview
Job Title
:
Duty Senior Clinician
Band
: 8A
Location
:
Integrated Contact Centres
An exciting opportunity has arisen for a Duty Senior Clinician within NWAS Integrated Contact Centres. Candidates are required to be highly experienced and credible clinicians.
Responsibilities- Be the senior clinician on duty responsible for clinical effectiveness and safety of patient care within the Integrated Contact Centre and service delivery environment.
- Oversee clinicians undertaking clinical navigation and clinical validation roles, and coordinate ICC resources to effectively manage demand.
- Ensure that ICC is dynamic and responsive to daily challenges, implementing appropriate actions as part of, and outside of, the Clinical Safety Plan.
- Act as a point of escalation for clinical advice for service delivery where appropriate.
- Respond to 999, 111 and PTS demand appropriately, optimally using all staff, clinical resources and agreed clinical interventions as required.
- Provide assurance that the ICC is clinically safe and effective, escalating concerns as required.
- Receive direction from, and be accountable to, the ICC Consultant Practitioners, Heads of Service lines and Assistant Director.
- The post holder is an experienced Paramedic or Nurse.
- Acting within professional boundaries, provides enhanced clinical decision making to support clinical effectiveness and safety of patient care within the Integrated Contact Centre and service delivery environment.
- Delivers excellent patient care through the continuous achievement of clinical standards, works autonomously, and supports patients within the community.
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West.
NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Contact detailsFor further details / informal visits contact:
Name:
Rob Wood
Job title:
ICC Duty Senior Clinician
Email address:
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