Classroom Support Technician

The primary duty of the Classroom Support Technician is to provide multimedia support to faculty, staff, and all others authorized to use instructional technology in the use of both circulating and permanently installed audio‑visual equipment. The Classroom Support Technician also assists the Campus Technology Support Student Supervisors in maintaining the Classroom Services office and campus storage rooms.

• Consistently friendly and engaged professional attitude when interacting with all clients
• Strong attention to detail and organizational skills
• Ability to work in an environment that can rapidly change pace
• Ability to work under pressure and independently
• Willingness to take initiative to complete tasks
• Possession of quality written and verbal communication skills
• Willingness to learn and enforce both Campus Technology Support and University policies
• Possession of quality problem‑solving and critical thinking skills
• Ability to work cohesively in a team environment; showing responsibility and trustworthiness as an employee and colleague

• Sets up, operates, and troubleshoots classroom multimedia technology
• Delivers, sets up, secures, operates, and retrieves circulating audio‑visual equipment
• Maintains order and security of storage rooms
• Answers phone calls/responds to walk up requests
• Uses specific software applications as required
• Cleaning and maintenance of the office and instructional equipment
• Escalates issues to Supervisors as needed

Entry Level

• Approximate hours per week: at least 10
• Part‑Time, Temporary
• Primarily weekdays, optional weekend work is rare