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1st Line IT Support
Job in
Bolton, Greater Manchester, NE66, England, UK
Listed on 2026-02-21
Listing for:
Firstcom Europe Group
Full Time
position Listed on 2026-02-21
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Position
We are looking for an experienced IT Support Engineer
.
Role involves handling initial inquiries and incidents reported by Customers. Providing troubleshooting and resolving technical issues, including tasks like password resets, software installs as well as providing support for software and hardware. The successful applicant will have a good understanding of networking and Microsoft 365 along with strong communication and organisational skills.
Required Knowledge- Microsoft 365 (Email and SharePoint/One Drive)
- Active Directory
- DNS, DHCP, File & Print
- Windows 10 & 11 support
- Microsoft Office Applications
- Virtualisation technologies
- Switching & Firewall technologies
- Backup software for Servers and Microsoft 365
- 3CX Telephone systems
Company Benefits:
Pension, Free Parking, Simply Health, Life Insurance after 12 months service, Bike-2-work Scheme, On-site Gym, Refreshment Facilities
25 Days (Pro-rated), plus Bank Holidays
Job TypesFull-time, Permanent
Schedule- Monday to Friday
In person
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