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On-Site Service Desk Manager: Lead IT Support & Improvement

Job in Bolton, Greater Manchester, CA16, England, UK
Listing for: ExamWorks Investigation Services Limited
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, HelpDesk/Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Exam Works Investigation Services Limited is seeking an IT Service Desk Manager to lead the 1st Line IT Support for over 850 users. This on-site role in Bolton requires strong leadership and service excellence.

You will drive incident management, SLAs, continuous improvement, and liaison with stakeholders across the business to deliver reliable IT services. The role reports to the Head of IT Service Delivery and offers competitive benefits in a dynamic, on-site environment.

This is a great role to take on the On-Site Service Desk Manager:
Lead IT Support & Improvement role at Exam Works Investigation Services Limited.

We are looking to fill the On-Site Service Desk Manager:
Lead IT Support & Improvement position at Exam Works Investigation Services Limited in Bolton, England, United Kingdom.

The On-Site Service Desk Manager:
Lead IT Support & Improvement role at Exam Works Investigation Services Limited is now open for applications in Bolton, England, United Kingdom.

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