Onsite IT Service Desk Manager
Listed on 2026-10-10
-
IT/Tech
Systems Administrator, HelpDesk/Support, IT Project Manager, IT Support
Exam Works Group in Bolton is seeking an IT Service Desk Manager to lead the 1st Line IT Support team for over 850 users on a fully on-site basis. The role reports to the Head of IT Service Delivery and focuses on service excellence, SLA adherence, and continuous process improvement.
You will drive day-to-day operations, coach the team, and act as a key escalation point while ensuring robust IT support processes and strong stakeholder relationships across the organisation.
We have an opening for a Onsite IT Service Desk Manager in Bolton, England, United Kingdom within Management & Operations, IT & Technology.
This posting is for the Onsite IT Service Desk Manager role at Exam Works Group, based in Bolton, England, United Kingdom.
We are looking to fill the Onsite IT Service Desk Manager position at Exam Works Group in Bolton, England, United Kingdom.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).