Retail Motor Claims Technical Strategy Leader

Retail Motor Claims Technical Strategy Leader

Join AXA UK as our Retail Motor Claims Technical Strategy Leader. You will shape the future of Motor Claims through technical strategy, driving indemnity improvement and fostering technical excellence.

• Lead developing technical strategies for Motor Claims, focusing on indemnity performance and technical integrity.
• Support the Head of Technical and operational teams to analyse performance and implement best practices.
• Represent claims in technical forums relevant to Motor Claims, influencing strategy and approach.
• Collaborate with QA teams to identify leakages and areas for process optimisation in Motor Claims.
• Participate in large loss reviews, trend analysis, and QBRs to drive continuous improvement in Motor Claims.
• Act as a final technical referral point for the Motor claims team, providing guidance on complex claims issues and technical best practices.

• Good knowledge of the Motor Claims market and ability to identify opportunities.
• Deep understanding of Motor Claims technical strategy development and processes.
• Analytical skills, attention to detail, and ability to translate data into actionable insights.
• Strong stakeholder management and communication skills and ability to influence to Director level.
• Relevant insurance qualifications (e.g., ACII or equivalent).

You’ll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events.

• Competitive annual salary dependent on experience.
• Annual company & performance-based bonus.
• Contributory pensions scheme (up to 12% employer contributions).
• Life Assurance (up to 10 x annual salary).
• Private Medical Cover.
• Company Car Allowance.
• 28 days annual leave plus Bank Holidays.
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
• Wellbeing services & resources.
• AXA employee discounts.

To apply, click the ‘apply for this job’ button, log in or create a profile, and submit your CV.

We’re proud to be an Equal Opportunities Employer. If you have a long-term condition or disability and require adjustments during the application or interview process, contact .