Senior Household Claims Handler

Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team.

Handling higher-complexity household claims from start to finish.

Making confident judgement calls on cover, liability, and settlement.

Guiding junior handlers and supporting quality checks.

Working closely with suppliers and loss adjusters.

Helping strengthen claims processes and best practice.

Strong technical understanding and the ability to mentor others.

Excellent communication and negotiation skills.

Confident decision-maker with solid organisation.

A supportive team, structured progression, flexible working, great benefits, and full backing for industry qualifications.