Motor Claims Handler

Motor Claims Handler

Salary - £27,000-£34,000 DOE plus bonus

Mon-Fri, 35 hours weekly (hybrid working)

Bolton

We are currently recruiting two Motor Case Managers to join a successful and growing Claims Management Division. This is a great opportunity to become part of a collaborative, forward-thinking team that supports professional development and career progression, including access to industry-recognised qualifications.

The Role

You will manage motor claims with a high level of technical competence and customer focus, including:

• Handling motor claims from start to resolution with quality and efficiency
• Proactively communicating with all parties, prioritising telephone contact
• Investigating claims thoroughly and gathering high-quality evidence
• Assessing liability, indemnity, and quantum in line with client requirements
• Preparing clear reports and maintaining accurate case records
• Ensuring compliance with procedures, SLAs, KPIs, and regulatory standards
• Escalating complex matters when required and supporting team collaboration

About You

• Minimum 2 years' claims handling experience
• Strong knowledge of motor claims principles, motor liability and indemnity
• Excellent communication, investigation, and IT skills
• Able to work independently and as part of a team under pressure
• Cert CILA / Cert CII desirable but not essential

Benefits:

• Competitive salary
• Enhanced contributory pension
• Performance related bonus
• Flexible benefits
• Enhanced family leave
• Electric car scheme
• Voluntary benefits schemes
• Birthday holiday
• Share purchase scheme with interest free loans

If this is an opportunity of interest, please apply with an up to date CV, and we will be in touch immediately.