Demand Planner

Job Overview

We’re looking for a Demand Planner to join our fast‑moving Supply Chain team  will own a key category within our MDA area, ensuring the right products are available at the right time. You will analyze data, spot trends early, and use insights to create accurate forecasts.

• Work closely with the Buyer to collaboratively forecast your category range.
• Attend supplier meetings to agree forecast plans, intake requirements, and discuss performance.
• Manage range changes and ensure smooth transitions between outgoing and incoming lines.
• Build and maintain strong working relationships with internal teams and external partners.
• Support promotional planning to deliver effective activity.
• Provide weekly performance updates to senior management.
• Maintain accurate data within Relex, our forecasting and replenishment system.
• Consistently work toward key Supply Chain KPIs, including Forecast Accuracy, Availability, and Excess Stock.

• Experience working within a trade or supply environment.
• Highly organized with exceptional attention to detail.
• Confident using Microsoft Office, especially Excel and ordering systems.
• Ability to use initiative and communicate clearly with others.
• Talent for building strong, positive relationships with stakeholders and suppliers.

• 25 days holiday, plus bank holidays (increasing to 27 days after 2 years).
• Contribute 5% of your annual salary to pension; company matches.
• VIP access to the AO Arena and opportunities to win free tickets and pre‑sale access.
• Health & wellbeing: discounted gym membership, onsite spa, virtual GP’s, mental health support.
• Exclusive discounts across our product range.
• Enhanced maternity, paternity, and adoption leave.
• Fully paid days to donate your time for charity.
• On‑site perks: free parking, complimentary breakfast, coffee at subsidised in‑house coffee shop.

For more benefits and perks, visit our AO Benefits page.