Operational Support and Logistics Planner

We’re looking for a highly organised and proactive Operational Support & Logistics Planner to play a key role in supporting Torrent Trackside’s national operation. Reporting to the National Servicing Manager, you’ll be at the heart of coordinating SPM and PPM maintenance scheduling, operational logistics and asset management, ensuring our people, equipment and spares are in the right place at the right time.

Working closely with Regional Service Managers, Mobile Fitters, Depots, the Control Centre, customers and suppliers, this is a varied and fast-paced role where you’ll help improve operational efficiency, maximise asset availability and ensure SPM and PPM maintenance activities are effectively planned, scheduled and delivered across the country.

• Develop, manage and maintain national Schedule Preventative Measures (SPM) and Planned Preventative Maintenance (PPM) schedules for rail and non-rail assets, ensuring servicing and maintenance requirements are delivered in line with customer and contractual expectations.
• Coordinate and monitor maintenance schedules, ensuring upcoming SPM and PPM requirements are identified, planned and communicated effectively.
• Coordinate Mobile Fitter deployment alongside Regional Service Managers, maximising productivity, geographical efficiency and effective use of resources.
• Act as a central point of coordination between Regional Service Managers, Mobile Fitters, Depots, the Control Centre, customers and suppliers.
• Liaise with customers and suppliers to support maintenance planning, scheduling, quotations and effective operational delivery.
• Coordinate spares and inventory requirements across the operation, helping to minimise shortages, reduce excess stock and avoid unnecessary emergency purchasing.
• Provide additional support to the Control Centre and breakdown coordination teams during periods of high demand, holidays and absence.
• Monitor SPM and PPM activity and use operational data to identify opportunities to improve asset management, fitter productivity and maintenance delivery.
• Identify and implement opportunities to improve inventory control, logistics efficiency and the overall utilisation of operational resources.
• Build effective working relationships across the national operation, helping teams work together to deliver an efficient and reliable service for our customers.

• Previous experience within rail, plant hire, equipment services or a similar operational environment.
• Experience in maintenance scheduling, including SPM and PPM planning, would be highly advantageous.
• Experience using planning, scheduling or maintenance management systems.
• Good knowledge of service scheduling, resource planning, logistics or fleet and asset coordination.
• Experience working within an SLA or contract-driven environment with a strong understanding of customer service requirements.
• Previous involvement in asset, inventory or spares management would be highly advantageous.
• Strong Excel skills with the ability to capture, analyse and report on operational information.
• Excellent organisational and planning skills with the ability to manage multiple priorities in a fast-paced environment.
• A proactive and solutions-focused approach, with the ability to identify opportunities to improve operational efficiency.
• Strong communication and relationship-building skills, with the confidence to work effectively with customers, suppliers and colleagues across multiple locations.
• A collaborative, team-focused approach with a genuine commitment to delivering excellent customer service and operational excellence.

• 25 days annual leave + bank holidays
• Monday to Friday hours
• Free Tool Hire
• Life Assurance cover 3x salary
• Share save scheme
• Recom…