Service Center Technician

Ener Sys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems.

With sales and service locations throughout the world, and over 100 years of battery experience, Ener Sys is the power/full solution for stored DC power products.

• Paid Holidays
• Medical, vision and dental
• Life Insurance, long term disability
• Defined Pension Plan

Compensation Range:

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

This is a current vacant position.

Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties.

• Building Batteries
• Installed cables on new batteries including accessories
• Outside service if required
  - Travels to customer sites to evaluate, diagnose, and repair customer’s equipment including washes, cleans, and neutralizes customers’ batteries at customers’ location. Ability to perform discharge tests, evaluates results, and makes necessary repairs.
• Assists with the installation and/or removal of motive power batteries.
• Removes and disassembles cells and inspects parts to detect defects.
• Replaces defective parts, reassembles battery, and fuses lead parts with gas torch
• Adds acid or water to obtain specified concentration
• Diagnoses and repairs batteries, reads meters and adjusts charge parameters to control time and flow of current through battery.
• Installs, provides preventive maintenance, and repairs to batteries
• Performs inspections and analyzes findings to determine source of problem, and recommends repair, replacement, or other corrective action
• Pack batteries and chargers for customer orders
• Maintains records of performance reports
• Maintains a safe, orderly and clean working environment- clean warehouse in service area at the end of the day.
• Match and stock received parts & cells from Nationals Parts Center in accordance with packing slip labels
• Arrange and pack cells/parts for all customers and Service Technicians
• Replenish parts orders as required for locations across Canada
• Backup to shipper/receiver as needed basis
• Other duties may be assigned by your Manager.
• Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO
  9000.

* Occasional travel to Customers’ site for item drop-off.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or

Experience:

Two years’ industry-related experience; or equivalent combination of technical education and industry experience.

Language

Skills:

Ability to read, write, speak in English. Ability to analyzes, interprets general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical

Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability: Ability to define problems, collect data, establish facts and draw valid conclusions which lead to proper customer solutions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete…