Controls Technician - North of England

加入我们的使命！作为全球领先的建筑、住宅及交通领域舒适、可持续、高效气候解决方案的提供者，我们有责任将地球放在首位。对于我们来说 特灵科技，以及通过我们的各项业务，包括 特灵 注册商标 和 Thermo King可持续发展不仅仅是我们的经营方式——它就是我们的事业。您是否敢于直面全球性挑战，发现具有深远影响的可能性？您是否希望为创造更美好的未来贡献力量？如果您的答案是肯定的，我们诚邀您加入我们，共同大胆挑战可持续世界的无限可能。

了解我们的福利为助您在工作与生活中蓬勃发展而设计。

我们勇敢前行。

现场作业：工作在客户现场进行。

This role is expected to be able to travel to the following post code areas; CA, NE, DH, SR, TS, DL, YO, LA, BD, HD, HX, S, DN.

The Controls Technician role will support Trane UK Ltd customers within the commercial Healthcare, Process Manufacturing Facilities, Education Facilities, and Office Buildings. The primary objective will be commissioning, troubleshooting, repairing, and starting up HVAC systems This role is an opportunity to utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts, whilst giving you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits.

• Responsible for commissioning, programming, setting up graphics, communications link, end to end testing, troubleshooting, and servicing on assigned projects.
• Documenting point to point verification, sequence of operations validation and job close out requirements.
• Represents the company as the direct customer contact responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing, and repairing equipment and systems at customer’s location.
• Maintains and enhances knowledge on Trane products concerning installation, operation, maintenance, service, and repair of direct digital control systems.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units within systems.
• Collaboration with Service desk, Sales, and Operations Team:
  Establish strong communication channels to share key customer insights.
• Reporting and Analysis:
  Generate regular reports on completed invoiced work orders.
• Customer Relationship Management:
  Foster strong relationships with customers through exceptional customer service.
• Communicates & coordinates with local field service representatives, regions service leaders and senior technicians, and customers on updates and to drive continuous improvement.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.

• Proven experience in service or field-based technician role.

• Strong knowledge of customer service principles.

• Excellent interpersonal skills, with the ability to motivate technicians to deliver customer experiences.

• Effective communication skills

• Analytical thinking and problem-solving abilities.

• Proficiency in using, Apps, diagnostic software, and MS Office Suite.

• Knowledge of manufacturing industry an advantage

• People and communication skills with a positive mindset

• Able to work with minimal supervision & a good team player.

• Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays with travel and overnight stays to meet the customer needs.

• Proficient in using Microsoft Office Suite.

• UK Drivers license as a company vehicle will be allocated

• Right to Work in the UK

• Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms.

• Company van

• A fast-paced working environment

• An excellent working culture and community

• A structured induction plan with continued learning and development.

• A key role where you can make a direct contribution to our business.

• Opportunity to access technical support,…