Parts & Retail Manager

Location: Bromley Cross

We are seeking a highly motivated and professional Parts Manager to oversee and develop the Parts & Retail department at our clients branch in West Sussex . This is a key leadership role within an established and collaborative team dedicated to delivering outstanding service and support. Role Purpose Reporting directly to the Branch & Sales Manager, you will be responsible for the effective day-to-day management of the department , including the showroom and goods-inward functions.

You will lead the parts team, ensuring operational efficiency, profitability, and excellent communication between customers, suppliers, and internal departments. As the Parts Manager, you will play a vital role in supporting not only the Sales and Service teams, but also key accounts, trade partners, and individual customers.

Key Responsibilities Oversee the efficient running of both Parts Departments, including staff management and performance. Ensure departmental profitability while maintaining high standards of customer service. Manage and support communications with customers, suppliers, and internal teams. Maintain effective stock control and accurate record-keeping. Drive improvements in departmental processes and service delivery. Essential Skills & Experience Strong knowledge of agricultural machinery and parts (preferred).

Previous management or supervisory experience (desirable). Excellent verbal and written communication skills. Ability to remain calm under pressure and manage multiple priorities. Proactive, methodical, and solutions-focused approach. Discretion and professionalism in handling confidential matters. Strong IT proficiency with excellent attention to detail. Ability to work independently and use initiative to achieve objectives.

To apply , please send a copy of your CV and a covering letter to alex . drury @ nmsrecruit . com or, alternatively, submit your application via the link below. Important Information:
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