Change Manager - Transformation

Location: This role will be based at our Bolton Head Office.

Hours: 37.5 hours a week, Monday - Friday

Spa Medica & Freedom Vision are on an exciting journey of growth and transformation — and we’re looking for an exceptional Change Manager to help shape our future.

As one of the UK’s leading providers of ophthalmology services, we’re committed to delivering outstanding patient care and continuously improving how we work. This role is central to helping our people, processes and systems evolve so we can continue to deliver safe, effective and compassionate services.

This is a key position within our Transformation team, responsible for leading, planning and executing change initiatives across the organisation. You’ll champion the people side of change — ensuring our teams understand, adopt and embed new ways of working with confidence and clarity.

Working closely with senior leaders, project teams and stakeholders, you’ll drive engagement, reduce resistance, and ensure change delivers measurable business outcomes.

• Develop and implement structured change management plans
• Champion organisational change and communicate the “why” behind transformation
• Embed change management into project delivery across the organisation

• Identify key stakeholders and build strong, trusted relationships
• Design communication plans to support clarity, buy‑in and understanding
• Positively manage resistance and influence constructive change
• Conduct change impact assessments
• Identify and mitigate risks
• Track progress, measure adoption and refine approaches

• Support and coordinate training and skills development
• Coach leaders and managers through change
• Lead and support networks of change champions
• Promote a culture of adaptability and continuous improvement

• Proven experience leading change within transformation programmes
• Strong communication, facilitation and stakeholder management skills
• Knowledge of change methodologies such as Prosci, ADKAR, Prince2 or Agile
• Strong analytical and problem‑solving abilities
• Experience with project management and digital collaboration tools (e.g. Teams, Asana)
• Emotionally intelligent, resilient, and confident managing ambiguity
• Healthcare experience is desirable but not essential
• Ideally educated to degree level in Business, Management, Organisational Development or similar

Where our values guide everything we do, and you can make a life-changing difference every day. Apply today and be part of a team that puts patients at the heart of everything we do.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Therefore, a submission for Disclosure to the Disclosure and Barring Service (formerly known as CRB) will be necessary to check for any previous criminal convictions.

Spa Medica is committed to promoting equality of opportunity, celebrating and valuing diversity, and eliminating any form of unlawful discrimination across our workforce. We ensure our people are truly representative of the communities we serve. All individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation, are encouraged to apply for this post.

As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at

Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.