Lead Lawyer - Linked & Organised Fraud

Overview

This role provides an opportunity to develop a technical leadership role, leading an Organised Fraud‑focused virtual team of counter‑fraud lawyers. You will act as the lead handler for specific Linked and Organised Operations, coordinating robust and technical strategies across each operation while working with our clients and handling team to ensure strategies are delivered.

Working closely with the Head of Linked and Organised, the Counter‑Fraud Strategy Director & Technical Manager, you will handle a caseload of Operations and complex counter‑fraud cases. You will have direct technical responsibility for a team of counter‑fraud handlers and assistants, ensuring the technical quality of the work produced by your team, providing mentoring and training and undertaking any supervision and peer reviews required.

Aside from technical excellence and attracting work, a key part of the role is the leadership, motivation, engagement and technical development of your team members. The role also involves interfacing with senior claims handlers at long‑standing insurance clients, enhancing and developing Keoghs profile and your own as you work towards attracting more work in your own right. Having established strong relationships with existing counter‑fraud clients, you will continue to attract work to grow and develop your team.

You will also need to work with key industry stakeholders such as regulators, fraud prevention groups and Counsel to coordinate fraud detection, prevention and disruption on your operations.

Location:

Bolton.

• Strategic Excellence
  • Ensure that all linked & organised and KYO strategies in your control are technically and commercially sound, effectively deployed and provide innovative and market‑leading outcomes for our clients.
  • Devising and implementing case strategies, ensuring compliance with any KYO or generic strategies, and being responsible to strategic and technical leads for the deployment of those strategies.
  • Thorough consideration of evidence throughout the life of the case, considering the impact on case strategy.
  • Identifying and escalating any opportunities for strategic litigation and any cases appropriate for complex consideration and referral.
• Technical Excellence
  • Supervision and peer review of all handlers in your team.
  • Make full use of the firm’s Case Management System in progressing files from receipt to closure.
  • Delegate appropriate work to team members and ensure assistants have enough of the appropriate work to achieve chargeable hours targets.
  • Improve kick‑out rates.
  • Ensure compliance with the SRA Code of Conduct 2011.
• Client Excellence
  • Building and developing partnerships with clients to deliver their strategic goals.
  • Ensuring maximum customer satisfaction on all cases dealt with in your team.
  • Ensuring compliance with all internal and client SLAs.
  • Ensuring accurate and timely completion of all client and internal MI.
  • Achieve both client and internal KPIs.
  • Improve kick‑out rates.
  • Working with the Quality Lead and Client PCC to investigate, establish root cause and implement solutions for client complaints.
• Leadership
  • Leadership, motivation, engagement and technical development of the team to ensure achievement of objectives.
  • Taking responsibility for identifying any issues which arise around wellbeing or performance and addressing those issues with support from the Team Leader.
  • Regular communication with the team, including but not limited to setting objectives and personal development plans, checking in monthly to confirm they are on track both in terms of performance and technical progress, ongoing conversations and performance reviews.
  • Contributing to the recruitment and probation process as you grow and develop your team.
• Financial and Cultural Excellence
  • Achieve objectives and financial targets.
  • Adhere to Davies Values.

• Qualified solicitor / CILEX with necessary practice rights.
• High level of experience of handling non‑delegated counter‑fraud cases, with an agreed handling authority matching the requirement of the work.
• Ability to analyse trends and devise and implement strategies designed to deliver market‑leading results.
• Ex…