Lead Project Manager - HR Transformation

Summary

Salary: Competitive plus comprehensive benefits package

Grade: 3A

Reporting Line: Transformation Delivery Director

Contract Type: Permanent

Location: North West, England (Warrington/Bolton)

As a Lead Project Manager, you will join us on our transformation journey and undertake a high-impact role responsible for leading the delivery of complex HR and technology transformation projects that support our strategic objectives and business priorities.

You will work collaboratively with stakeholders across the business, reporting directly to the Transformation Delivery Director and partnering closely with the Programme Sponsor to ensure successful project delivery, effective governance, and the achievement of key outcomes. Joining a well-established and mature transformation environment, you will operate within existing governance frameworks and delivery structures, enabling you to quickly embed into the programme and make an immediate impact.

This role offers you a unique opportunity to shape critical transformation initiatives, drive meaningful change, and contribute to the future success of our organisation and the communities we serve.

How our people behave is as important to Post Office as what is delivered. The Lead Project Manager will role model the Post Office behaviours and demonstrate a Postmaster First mindset.

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
• Up to 18% on target bonus opportunity
• Annual car allowance
• Generous pension scheme with minimum 9% employer contribution
• Access to 24/7 digital GP services and our Employee Assistance Programme
• 6 x Life assurance and income protection after 12 months service
• Over 400 online courses, mentoring, apprenticeships, and development programmes
• Access to our benefits platform for exclusive discounts & savings

To be successful in this role you will be an experienced Project Manager with a proven track record of delivering complex transformation, HR, and technology projects.

As a Project Manager You Will Lead Project Delivery From Initiation To Implementation, Managing Stakeholders, Budgets, Risks, And Timelines To Achieve Successful Business Outcomes. In Addition To This, The Ideal Candidate Will

• Hold a recognised project management qualification such as Prince2 and have experience working within Agile delivery environments.
• Have extensive experience successfully delivering HR, systems, technology, or business transformation projects, with a blend of HR and technology project experience being highly desirable.
• Be a highly experienced Project Manager who can quickly take ownership of project delivery, working autonomously with minimal direction or support.
• Demonstrate strong leadership, stakeholder engagement, and communication skills, with the ability to influence, challenge, and collaborate effectively across all levels of the organisation.
• Possess strong commercial awareness, budget management expertise, and the ability to identify, manage, and mitigate project risks while maintaining a focus on delivery and business outcomes.

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you.

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