Quality Coach: Drive Service Excellence
Listed on 2026-10-10
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Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Control - QC Analysts/Managers, QA Specialist - Analyst/Manager
ConnexAI is expanding its Quality team. As a Quality Coach, you will monitor agents, review performance and quality metrics, and provide constructive feedback to both agents and managers.
You will identify improvement opportunities, support process optimisation, and ensure service standards consistently meet or exceed expectations. Your role will help drive better customer experiences while supporting the team's development and growth.
We have an opening for a Quality Coach:
Drive Service Excellence in Bolton, England, United Kingdom within Management & Operations.
The Quality Coach:
Drive Service Excellence role at ConnexAI is now open for applications in Bolton, England, United Kingdom.
Join us at ConnexAI as our next Quality Coach:
Drive Service Excellence in Bolton, England, United Kingdom.
We are currently recruiting a Quality Coach:
Drive Service Excellence for our team in Bolton, England, United Kingdom.
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