Assistant Manager

Our Store Assistant Managers are at the heart of our stores. This is a fast‑paced, hands‑on role where no two days are the same. You’ll lead from the front, support your team, and keep everything running smoothly. All while delivering a brilliant experience for our customers.

If you’re looking for a role where you can grow, take ownership and develop towards becoming a Store Manager, this could be the opportunity for you.

As a Store Assistant Manager, you’re the go‑to person on shift. One moment you might be helping a customer design their dream kitchen or bathroom, the next you’re supporting a delivery, or solving a customer issue. It’s a role that keeps you moving, thinking and leading all day.

You will play a key part across all areas of the store, including:

• Leading the store in the Store Manager’s absence
• Driving performance through sales and strong service
• Inspiring and supporting colleagues to deliver great customer service
• Keeping the store safe, legal and operationally strong
• Managing day‑to‑day operations

At Wickes, we operate across four key areas of the store:

• Helping customers find what they need (self‑serve)
• Supporting larger home projects from design to installation (showroom)
• Delivering great service through our sales teams (assisted selling)
• Making sure orders are fulfilled smoothly (order fulfilment)

It’s a varied, hands‑on role where you’ll build real leadership experience and learn every part of our business.

You’ll thrive in this role if you enjoy variety and a fast‑paced environment. This is a role for someone who’s comfortable taking ownership. We’re looking for someone who:

• Has experience in a customer‑facing environment
• Can lead and motivate a team, even during busy or challenging days
• Is organised, adaptable and solutions‑focused
• Brings strong communication and people skills
• Takes pride in delivering a great customer experience

Experience in retail, trade, or a similar environment is essential. But it’s only as important as your behaviour and mindset.

• A hands‑on approach and willingness to get stuck in across all areas of the store
• Problem‑solving skills and resilience in a fast‑moving environment
• T​he ability to balance customer needs, team support and operational priorities
• Confidence using systems and technology in day‑to‑day tasks
• A full UK driving licence and flexibility to support nearby stores when needed

• We’ll support you to grow and develop your leadership skills, with real opportunities to progress.
• Up to 7.5% annual bonus + up to £300 per month gainshare bonus
• 6% pension contribution matched
• Up to 35 days’ holiday including bank holidays
• 20% colleague discount
• Save‑as‑you‑earn scheme
• Life assurance
• Access to Digital GP and wellbeing support
• Discounts and cashback across a wide range of retailers

• This is a physically active, hands‑on role.
• You may occasionally support nearby stores, so some flexibility and travel is needed.
• Flexible working can be discussed as part of your application.

If you’re ready to take the next step in your retail career, build leadership experience and be part of a team that makes a real difference to customers’ homes, we’d love to hear from you.

Apply today.