Export Sales Administrator

WE'RE HIRING!

Bolton £30,000 per annum 37.5 Hours Per Week Monday to Thursday: 8:30am - 5:00pm (30-minute unpaid break) Friday: 8:30am - 2:00pm

The Best Connection Bolton is delighted to be recruiting for a Customer Service Representative on behalf of our well-established client based in Bolton
. This is an excellent opportunity to join a busy and supportive team in a varied customer-focused role, with the potential for long-term career development.

Must have experience in - Raising Certificates of Origin and insurance certificates.

• Managing customer enquiries, availability requests, pricing queries, and sample requests
• Quoting customers and entering quotations onto the system. Raising Certificates of Origin and insurance certificates.
• Creating new customer accounts, product codes, and SKUs
• Processing customer orders and raising works orders
• Coordinating transport and liaising with hauliers from quotation through to delivery
• Preparing dispatch notes, packing lists, certificates of origin, and insurance certificates
• Managing proforma invoices and export documentation
• Shipping coordination with customers and internal departments
• Maintaining order books and updating outstanding order reports
• Handling customer complaints, investigating issues, and ensuring resolutions are completed
• Managing product samples and communicating with manufacturing and warehouse teams
• Liaising with drivers, transport providers, and external suppliers
• General office and administration duties

• Previous customer service or sales administration experience
• Strong administration and organisational skills
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Confident using Microsoft Office and computer systems
• Experience with in manufacturing, logistics, export, or order processing environments would be advantageous

• Competitive salary of £30,000
• Early finish every Friday
• Varied and fast-paced role
• Friendly and supportive working environment
• Potential opportunity for a permanent career path

The Best Connection is acting as an Employment Business in relation to this vacancy.