Freight Operations Manager

We are actively looking to engage shipping, freight forwarding professionals with as passion for freight forwarding for a new role as a Freight Operations Manager in Manchester on a hybrid basis!

My client is a SME freight forwarding business, with huge ambitions for growth, in the freight & shipping industry. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive.

As a Freight Operations Manager you will report in to the Freight Director on a daily basis. You will be responsible for the following areas for responsibility across the Manchester office:

• Managing a small team of 8 specialist freight forwarders across road, air & sea freight
• Overseeing the team responsible for preparing road, air and sea freight pricing & customer quotations - informing about the freight prices, port charges, cost of special documents, insurance prices as well as prices for handling the goods.
• Organising transport through third party transit means - such as air freight, sea freight and dedicated road freight transport.
• Providing appropriate transportation means with adequate load capacity and regulations around IMDG, IATA.
• Handling customs entries and arranging billings for VAT/Duties
• Ensuring, booking and conducting customs clearance.

The successful candidate will have an expansive background in multi-modal freight forwarding (either road, air or sea freight). The ideal Freight Operations Manager will have the following skills and experience:

• 4+ year's experience in freight forwarding in any mode of freight (ideally focused on sea and air freight).
• Experience in AOG, OBC or Charter work would be advantageous
• Proven people leadership experience of small or large teams
• Experience leading or managing teams within a freight forwarding or shipping environment.
• Experience of pricing, quotation and planning customer deliveries across road, air & sea freight.
• Desirable experience of customs compliance
• Excellent customer service experience
• Knowledge of INCOTerms is advantageous
• Commutable to Manchester on a hybrid basis

• £55,000-£65,000
• 32 days annual leave
• Comprehensive company benefits account.
• World-class training & development and large opportunities to progress.