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Care Coordination & Customer Support Assistant

Job in Bonnyrigg, Midlothian county, EH19, Scotland, UK
Listing for: Midlothian Council
Part Time position
Listed on 2026-08-17
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 15000 - 19000 GBP Yearly GBP 15000.00 19000.00 YEAR
Job Description & How to Apply Below

Midlothian Council is recruiting a Customer Care Assistant to join the Care at Home team. You will be the first point of contact for service users, families and professionals, delivering excellent customer service and administrative support to ensure smooth day-to-day running.

The role requires good communication, organisational skills, and IT literacy; you will assist with scheduling care visits, maintain records, and work 21 hours per week on a 4 on 4 off rota.

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