Russian Customer Service Advisor
Job in
Bonnyrigg, Midlothian county, EH19, Scotland, UK
Listed on 2026-09-18
Listing for:
Oyster Consultant
Full Time
position Listed on 2026-09-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Edinburgh Office Based
£26,800
Monday Friday, 8:00am4:30pm
Love travel? Fluent in Russian? Ready to build a career in customer service?
Were looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.
If youre passionate about delivering exceptional service and want to work in a role where no two days are the samethis could be for you.
Whats in it for you?
33 days annual leave
Monthly performance-based bonus
Free on-site gym
Health cash plan
Employee wellbeing & assistance programme
Enhanced sick pay
Enhanced maternity, paternity & adoption policies
Ongoing training & career development
Regular team events & incentives
Refer-a-friend bonus scheme
The Role
As a Russian Speaking Customer Service Advisor, youll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.
Your day-to-day will include:
Handling customer enquiries via phone, email, and live chat
Providing solutions with empathy, professionalism, and efficiency
Building rapport and delivering a personalised customer experience
Staying up to date with company promotions and policies
Working collaboratively with your team and contributing to a positive environment
What were looking for
Fluent Russian and English (essential)
Previous customer service experience
Strong communication and interpersonal skills
Confident using Microsoft Office and handling written communication
A calm, solution-focused approach under pressure
Positive attitude with a genuine passion for helping customers
Why apply?
This is more than just a customer service role, its a chance to join a company that invests in its people, offers real progression, and creates a workplace where youll feel valued every day.
Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.
Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor
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