Title Clerk​/Billing Clerk

Location: Boone, NC.
Salary: $35,000 - $45,000 per year.

Title Clerk / Administrative Support role responsible for maintaining filing systems, processing transactions, managing telephone and mail, and supporting the Business Manager in an automotive retail environment.

• Be polite and friendly; greet customers promptly.
• Devise, implement, and monitor a filing system for all accounting reports.
• Organize and oversee all transactions.
• Supervise accounts payable invoices, ensuring accurate and prompt payments and proper filing.
• Be polite and prompt on the telephone; document messages and ensure appropriate employees receive them.
• Deal with customer complaints quickly and accurately convey status.
• Maintain office supplies, ensuring timely replacements and preventing shortages.
• Ensure a clean, amiable, and efficient office environment.
• Receive and manage the mail, safeguarding it.
• Keep vehicle inventory up-to-date and manage sold vehicle paperwork.
• Oversee payment for sold vehicles and trade acceptance purchases.
• Ensure telephone is answered promptly and messages are delivered professionally.
• Assist the Business Manager with typing and other tasks as requested.
• Assist in any duties needed to help with workflow.

• Education: High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

• Spend time indoors in air‑conditioned areas.
• Sitting for prolonged periods.
• Standing, walking, and regular movement.
• Bending, twisting, and/or stooping infrequently.
• Kneeling and/or squatting infrequently.
• Lifting 25–50 lbs infrequently.
• Reaching and/or lifting overhead infrequently.
• Climbing stairs.
• Repetitive hand/finger movement for prolonged periods.
• Grasping/grabbing with hands infrequently.
• Pushing and pulling infrequently.

• Devote oneself to ensuring customer satisfaction.
• Determine management, production, and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow‑up system encouraging follow‑through on projects.
• Establish personal performance goals aligned with company standards.
• Review and analyze actions to better utilize time and plan more effectively.
• Understand business terminology and stay updated on technology changes.
• Know federal, state, and local requirements governing the company’s business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and positively influence morale.
• Uphold non‑disclosure and confidentiality policies.
• Work evening, weekend, and holiday hours as required.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Retail