Administrative Support Specialist; Lead in Acad Dept or Admin Function

Administrative Support Specialist (Lead in Acad Dept or Admin with Budget Function)

Join to apply for the Administrative Support Specialist (Lead in Acad Dept or Admin with Budget Function) role at Appalachian State University
. This position is located in Boone, NC and is a permanent, full‑time position (40 hrs/week, Monday–Friday 8:00 am–5:00 pm). Pay is $43,542–$46,643, commensurate with qualifications.

• Position Number: 021231
• Location: Boone, NC
• Job Category: 6
• Position Type: Permanent Full‑Time
• Work Schedule: Monday–Friday, 8:00 am–5:00 pm
• Number of Hours Per Week: 40
• Salary Range: $43,542–$46,643 (commensurate with applicant competencies, budget, equity and market considerations)
• Appointment Type: 1.0
• Staff/Non‑Faculty: Staff/Non‑Faculty

• Serve as the lead administrative support to the department.
• Order supplies and materials for the department.
• Work with third‑party vendors to arrange and secure royalty contracts for theatrical productions produced in the department’s co‑curricular production program.
• Prepare and monitor various types of budgets; communicate with the Department Chair and respond to inquiries.
• Manage payroll for student employees, staff, and work‑study.
• Assist with scholarship administration.
• Attend and take minutes for department faculty meetings.
• Assist search committees with travel arrangements, reimbursements, scheduling, etc. for candidates who have applied for positions.
• Provide training for student workers and community service volunteers.
• Maintain all budget and financial responsibilities, policies and procedures for the department; keep the department chair informed of all budget matters.
• Serve as the liaison between the Department, the Dean’s Office, Registrar’s Office, and other offices across campus.

• Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
• Diplomas or degrees from accredited institutions.

• Substantial knowledge and ability to use a Macintosh or PC and software processes, particularly Excel, Google Forms/Sheets, Chrome River Travel, P‑Card Bank system, and YoMart purchasing.
• Excellent written and verbal communication skills; comfortable working with the public.
• Ability to follow directions, multitask, work independently, apply basic computational knowledge, organize; proficiency in Microsoft Office critical.
• Strong financial acumen.
• Self‑directed, works well in a team.
• Ability to set priorities and accomplish tasks amid frequent interruptions.
• Strong organizational skills; manage changing policies and procedures.
• Professional disposition and demeanor.
• Expertise in Banner Finance, Banner Student, CBAS (Academic Schedule system), Degree Works, Web Focus Dashboard, Docu Ware, Total Contract Management System (TCM).
• Appointment scheduling software; email, copiers, fax machines.
• Willingness to learn major/minor curricula, university policies, procedures, protocols for exceptions.
• Confidentiality of sensitive materials and information.
• Critical, creative, objective, fair thinking.

• Experience with Appalachian State University’s policies and procedures, state budgets and policies.
• Experience with Ellucian Banner ERP system, Chrome Travel, Yo‑Mart purchasing, Excel, Google Sheets, forms and calendar, Microsoft Office programs.
• Strong financial and budget acumen with demonstrated experience.
• Bachelor’s degree in Business/Accounting field or Associate degree in Business/Accounting with 2 years of related experience; or 4 years of related experience.
• Three years of progressively responsible administrative/office management experience.
• At least two years of familiarity with budgets and spreadsheets.
• Familiarity with royalty contracts is a plus.
• Excellent customer service to a variety of organizations and individuals.
• Knowledge of higher education matters.
• Understanding and appreciation of event‑producing theatre and dance program.

• Cover letter.
• Resume.
• List of three professional references with contact information.

For applications, submit all documents electronically through Appalachian State University’s Job Board. Applicant pool preference:
External (Post on the Web). Contact:
Michael Helms, helmsml.

01/11/2026