HCS IT Business Analyst - Boone NC

HCS IT Business Analyst - Boone NC

Join UNC Health to help improve the health and well‑being of the communities we serve.

Serves as a liaison between the business community and the IT organization to provide technical solutions that meet user needs. Analyzes business unit operations to identify opportunities to automate processes and improve efficiency, leveraging expertise in both the supported units and the IT organization’s systems and capabilities.

Onsite in Boone, NC.

• Participate in systems evaluation to ensure standardization across the health system based on best practices and regulatory compliance; collaborate with designated committees to understand business and clinical technology needs.
• Analyze user requirements, procedures, system capabilities, and issues to automate processing or improve existing workflows; work directly with departments to understand business processes and resolve issues.
• Collaborate with IT support to provide exemplary customer service to all business units.
• Ensure that new or revised software produces desired results by testing functionality and directing end‑user involvement in testing and piloting.
• Interface with external vendors to support implementation, development, and delivery processes.
• Maintain technical competence of assigned customer systems while understanding integration across supported systems; apply standard methodologies to improve work processes.
• Participate in implementation of new and updated technology projects throughout the organization.
• Participate in the problem management process to report defects, perform diagnostics, and assist in resolving issues.
• Review computer system capabilities and workflow to determine feasibility of requested applications or modifications.
• Translate high‑level business requirements into functional specifications and educate the IT organization on business direction; prepare educational materials such as system documentation and workflow diagrams.

• Bachelor’s degree in Computer Science, Information Systems Management, or a related field (or equivalent combination of education, training, and experience).

• No licensure or certification required.

• Two (2) years of experience as a business analyst or project manager with a Bachelor’s degree.
• Four (4) years of experience as a business analyst or project manager with an Associate’s degree.
• Six (6) years of experience as a business analyst or project manager with a high school diploma or GED.

• Excellent analytical and communication skills.
• Ability to work well in a team environment.
• Demonstrated ability to manage multiple tasks simultaneously.
• Highly responsive to internal customers.

Legal

Employer:

NCHEALTH Entity:
Shared Services Organization Unit: ISD Affiliate Support Work Type:
Full Time Standard Hours Per Week: 40.00 Salary Range: $28.87 – $41.50 per hour (Hiring Range) Work Assignment Type:
Onsite

Work Schedule:

Day

Job Location of Job: US:

NC:

Boone Exempt From Overtime:
Exempt:
Yes

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities.

Please email applicant.accommodations.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Entry level

Full-time

Information Technology

Wellness and Fitness Services, Hospitals and Health Care, and Medical Practices