IT Business Continuity & Operational Compliance Architect

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Request to Recruit Position Title IT Business Continuity & Operational Compliance Architect Working Location (City, State) Boone, NC Faculty Rank Provide Rank Position Number 025501 Department Information Technology Service - 205400 Description of University Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all.

The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

• 6+ years experience in a senior level or leadership role in administering and supporting IT Systems or Infrastructure.
• 3+ years experience in leading enterprise level IT projects
• Strong knowledge and/or experience with one or more of the following:
  • Business Continuity Planning for Information Technology
  • Leading IT Change Management Process
  • Turning compliance requirements into operational plans and procedures
  • Experience with planning for an IT Audit

License/Certification Required Typical physical demands of a professional position within the university office area. All duties are to be performed with or without reasonable accommodation.

• Thorough understanding of risk management
• Excellent strategic, problem solving and analytical skills
• Ability to think through hypothetical situations and work to identify operational risks and weaknesses in various business processes
• Excellent communication skills
• Ability to collaborate with others to develop emergency plans

This position will be an ESA (Enterprise Solutions Architect) with an emphasis on Business Continuity & Operational Compliance. The role of an Enterprise Solution Architect is to lead the architecting of IT solutions and methodologies to meet the strategic needs of the University and ITS .

This position will be expected to lead efforts in developing Business Continuity plans and procedures for IT systems and services that work to minimize the likelihood of service disruptions or data loss. This will include overseeing ITS’s change management process.

It is expected that this position will lead the development of playbooks for responding to service disruptions with the goal being to quickly restore services in a safe and efficient manner. This will entail providing guidance and assistance to other areas in ITS as they develop their playbooks.

Additionally, this position will be expected to work closely with the Office of Information Security in turning compliance requirements and policies into operational procedures that will ensure ITS service compliance.

• Develop and maintain new and existing IT business continuity policies and procedures
• Collaborates with other IT staff to develop, implement, and revise requirements and procedures for the protection and restoration of data and systems.
• Develop operational procedures that meet compliance requirements
• Play a key role in ensuring audit requirements and best practices are…