Foreign Language Interpreter and Scheduler – Watauga

App Health Care  serves the vibrant communities of Alleghany, Ashe, and Watauga Counties nestled in the beautiful Blue Ridge Mountains in Northwestern North Carolina. Take a quick look around and witness the many expressions of community pride and southern hospitality – a smile from someone walking downtown, a thriving culinary scene, and plenty of outdoor adventure. We experience the beauty of four seasons from white fluffy snow to colorful fall foliage.

There is simply something special about these mountains and quaint small-town feels – come see for yourself!

We are a local public health department and health center focused and committed to improving our communities’ health and well‑being through compassionate, high‑quality care. We have about 120 full/part‑time employees and about 10 contract employees. We are governed by two boards that provide strategic direction and oversight of agency functions. We have received numerous awards and distinctions for the care we provide and have recently achieved accreditation with honors.

We are committed to caring for our community and providing excellent customer service.

Salary: $34,608 – $54,780 — Starting salary is determined by education and experience.

Location: Watauga Health Center, 126 Poplar Grove Connector, Boone, NC 28607, with the potential to travel to any district office location as needed.

Hours: Full‑time, typically Monday – Friday, 8 am – 4:45 pm, with the expectation and flexibility to work a rotating schedule to cover the expanded hours shifts from 4 pm – 8 pm at our Ashe Health Center as needed. Potential to work outside normal hours for client needs, special events, or public health emergencies.

Job Summary: This position serves as a Foreign Language Interpreter and Scheduler for our district, including Alleghany, Ashe, and Watauga counties. This position will fill a critical role by providing medical interpretation to Spanish‑speaking clients seeking a variety of services. In addition, the position will be part of a great front office team and will complete a variety of administrative functions for clinical public health services, translation for clinical appointments, assisting with medical records, and scheduling medical appointments for all clients.

The successful candidate in this position will also be using an electronic health record daily to manage work tasks.

The employee will ensure that all services, communications, documentation, etc., associated with a program are provided in the client’s native language as mandated by law, program guidelines, or needs. The employee will provide verbal interpretation of all information shared between staff and clients/parents/caregivers, etc. The work of an interpreter involves translating all written materials, and employees serve as a point of contact for clients.

In addition, the employee is responsible for patient scheduling, coordinating clinical appointments, and managing complex provider schedules to optimize clinic flow and ensure efficient daily operations. The employee may coordinate transportation, arrange referrals to local services and resources; interpret test items, programmatic information, or results of evaluations; conduct interviews to obtain program or personal data, and/or assist management in monitoring the accuracy of translating/interpreting services.

The employee will assist clients to ensure that appropriate services are determined, offered, received, or given.

• Certified Medical Interpreter, and if not obtained prior to employment, willingness to obtain this certification within one year of employment is expected.
• Working knowledge of the program area,…