Case Manager - Bridging Families; Avery Campus

Case Manager - Bridging Families (Avery Campus)

Crossnore Communities for Children

Location:

Crossnore, North Carolina | Full‑time

Join Crossnore Communities for Children as a Bridging Families Case Manager and make a lasting difference in the lives of children and families. This vital role coordinates care and provides critical support to families navigating the foster care system and the process of family reunification. Your efforts will directly contribute to creating healthy futures and a sanctuary of hope and healing for children in need.

$43,000.00/yr – $52,000.00/yr. Compensation is based on experience and qualifications. Candidates who meet only the minimum requirements can expect to start at the beginning of the range, while those with additional and relevant experience and/or advanced skills may be considered for higher starting pay within the range.

• Defined Contribution Benefits Plan including options for:
  • Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
  • Life, Short‑Term Disability, and Long‑Term Disability plans
  • Critical Illness and Accident coverage options
  • Flexible Spending Plan
• 401(k) with employer match (up to 6%)
• Paid Parental Leave – based on tenure
• Ongoing Training
• 20 Days PTO, 11 Paid Holidays

• Meets requirements for a Qualified Professional which are:
  • Master's degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families; or
  • Bachelor's degree in a human services field and two years' experience with the current population; or
  • Bachelor's degree in a non‑human services field and four years' experience with the current population.
• Two (2) years experience as a Case Manager or similar direct care position required. Experience in residential programs, foster care, or youth mental health services preferred.

• Proficiency in state mental health and child welfare systems.
• Expertise in interdisciplinary teamwork and client‑centered care.
• Strong administrative skills, including electronic record‑keeping and process notes.
• Exceptional organizational and monitoring capabilities.
• Adaptive and creative problem‑solving in dynamic environments.
• Discretion, sound judgment, and collaborative decision‑making.
• Advanced proficiency with Google and Microsoft software.
• Excellent interpersonal, communication, and organizational abilities.
• Ability to manage crisis situations with composure and efficiency.
• Commitment to diversity, equity, and inclusion.
• Passion for serving children and the child‑serving workforce.
• Valid driver’s license and ability to travel as required.

• Build therapeutic relationships with clients, families, and legal guardians.
• Collaborate with team members to develop and update person‑centered service plans.
• Support assessments for children in the program.
• Facilitate team meetings with internal staff and external stakeholders.
• Maintain positive relationships with schools, DSS, community resources, and more.
• Connect families to resources, ensuring seamless access and transportation as needed.
• Ensure complete and timely documentation in electronic client files.
• Provide court support, advocacy, and testimony as necessary.
• Coordinate and facilitate psycho‑educational and parent skill‑building curriculums.
• Manage crisis situations and submit incident reports as required.
• Oversee discharge planning, including transition to post‑discharge services.
• Partner with referrals and admissions teams to assess and intake new clients.
• Complete additional client care tasks as assigned by the supervisor.

Note:

This job ad is a summary of the position and its requirements. For a full list of responsibilities and qualifications, please refer to the detailed job description which can be sent to you upon request.