Senior Home Health Clinical Specialist

Overview

Senior Home Health Clinical Specialist at Center Well Home Health

Join to apply for the Senior Home Health Clinical Specialist role at Center Well Home Health.

• Calls on physicians, hospital, skilled nursing and rehabilitation facility discharge planning services and/or management within an assigned territory to promote the sale of designated service.
• Conducts pre-discharge hospital or other facility visits at the physicians' request and upon receiving physician orders to make a preliminary determination of the need/eligibility for home care. Documents patient demographic, clinical and payer information on company approved forms and works with branch management to process referral. Sales care coordination account assignments are not to exceed 30% of total sales activity or as back up in the absence of the territory’s Care Transition Liaison.
• Maintains territory roster, selects and prioritizes accounts in accordance with the market/territory sales plan. Maintains detailed territory management systems records.
• Plans and achieves territory admission targets. Works with branch operations and other sales resources in the market in preparation of annual market business plans.
• Implements territory business plans and manages sales time and resources according to plan, adjusting the plan as necessary to meet targets.
• Meets with market and branch management/staff to discuss sales activities, pricing, potential problems, new opportunities, etc., on a weekly basis.
• Collaborates with Hospice Division counterparts as applicable, representing the Company’s comprehensive home health and hospice deliverables.
• Gathers/organizes account-related information and provides input on key customer opportunities, service or specialty offerings.
• Makes sales calls, arranges appointments and conducts educational programs to keep referral sources current on clinical service offerings. Acts as a liaison between referral sources and Company staff to provide information on services, specialties and products, resolve problems and maintain positive relationships.
• Establishes/maintains effective working relationships with field and Central Support staff to stay informed on current service offerings.
• Participates in Company-sponsored education and development for the position; maintains market awareness and prepares competitive updates.
• Participates in special projects, quarterly Customer Appreciation Week events and specialty program launches.

• Bachelors/Associates degree in Nursing or equivalent
• Current RN or LPN/LVN license
• A minimum of three to five years clinical experience and 3-5 years health care industry sales experience
• Strong knowledge of governmental home health regulations and Medicare requirements
• Excellent selling, organizational, and problem-solving skills; ability to represent Company services to targeted referral sources
• Knowledge of sales techniques and basic knowledge of physician, hospital/skilled nursing facility, case management and discharge planning
• Excellent interpersonal communication and presentation skills
• Ability to travel within assigned territory and to sales meetings as required

40

$77,000 - $105,100 per year

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being. Benefits include medical, dental and vision coverage, 401(k), paid time off, holidays, volunteer time off, parental and caregiver leave, disability, life insurance, and additional opportunities.

About Center Well Home Health:
Center Well Home Health specializes in personalized, comprehensive home care for patients managing chronic conditions or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers—all working together to help patients rehabilitate, recover and regain their independence.

About Center Well, a Humana company:
Center Well focuses on whole-person health and is a large provider of senior-focused primary care, home health services, and pharmacy benefit management. Center Well offers stability, benefits, and opportunities to grow your career with a team of clinicians dedicated to putting health first.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also conducts affirmative action in compliance with relevant laws to employ and advance individuals with disabilities or protected veteran status, based on job requirements.