Branch Sales Manager

Address

1106-F N. Second St., Booneville, Mississippi, United States - 38829

• Competitive Wages
• Health/Life Benefits
• Health Savings Account plus Employer Seed
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Company Paid Holidays
• Paid Time Off including Volunteer Time
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program
• Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

The Branch Sales Manager (BSM) is a performance-based position as measured by the branch results. The BSM is responsible for the effective operation and continued growth of their branch with direction from the DDO. This position ensures that each team member within the branch is trained in all procedures, policies, products, and programs. Must have a passion for sales, marketing, and training.

The BSM will increase overall performance, productivity, and profitability of the branch. The BSM will also promote employee engagement, teamwork and job satisfaction through continued coaching and development.

• Operations
  Communicate the Company’s vision and strategies to all team members. Establish and communicate division goals and objectives.
  - Manage financial goals, use analytics to assess ways to improve financial position. Review operational standing of assigned branch to identify areas of opportunity for increased profit margin.
  - Provide training and guidance in all aspects of operations and sales leadership in conjunction with Division Director. Ensure the training of procedures outlining banking, collections, audits, and other company policies and standards are being met. Ensure compliance with federal, state, and local law, as well as guide assigned branch teams with Operational Quality Specialists on identifying and mitigating compliance concerns.
  - Delegate tasks and responsibilities to appropriate team members.
  - Maintain the Advance America appearance standards and maintenance requirements for the branch.
• Marketing
  Conduct and train competitive market analysis and develop strategies to increase total market share and active customer accounts. Work with DDO, Field Marketing Manager, and Corporate Marketing to maintain on-going marketing campaigns for the branch.
• Leadership
  Recognize, train, and develop skills and abilities of the branch team members to achieve objectives and provide effective leadership. Responsible for growth and development as well as recruiting, coaching, evaluating branch team.
• Relationship Building /Customer Experience
  Build strong relationships with current and prospective customers, in person, in the market and over the phone. Monitor and measure customer satisfaction. Take the lead on case management for delinquent accounts.
• Compliance
  Work with DDO to ensure that all federal, state, and local laws are followed including company best practices and policies. Collaborate with Operational Quality Specialists to observe and detect potential risks for non-compliance.
• Training
  Provide training and guidance in all aspects of operations, marketing and customer experience.
  • Teach and validate understanding of Customer Choice - One Company/One Customer and the overall Omni channel experience
  • Instruct the branch on company procedures, policies, practices, and computer systems
  • Assist the DDO with implementation of new or changed procedures, policies, products, or programs
  • Lead by example in a hands‑on and approachable manner
  • Recognize and develop skills/abilities of assigned branch in order to meet branch, division, and Company objectives

High School Diploma or equivalent required; some college preferred.

Two years of prior management experience preferred. Applicants must also have a working knowledge of P&L, sales, collections, and cost controlling measures. Equivalent operational and/or leadership experience may be considered in lieu of requirements.

• Management experience with exemplary results solving customer and operational issues, as well as successful P&L management.
• 2 years of leadership experience, including sales leadership.
• Ability to coach…