Director, Operational Excellence; OpEx
Listed on 2026-01-16
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Management
Operations Manager
Job Description
As a privately-owned, biopharmaceutical company, Ferring pioneers and delivers life-changing therapies that help people build families and live better lives. Our independence helps us cultivate an entrepreneurial spirit and long-term perspective that enables us to achieve growth and scale, while remaining agile and true to our ‘people first’ philosophy. Built on a 70-year plus commitment to science and research, Ferring is relentless in its pursuit of science that drives powerful discoveries and therapies to help people build families, stay healthy, and stand up to the world’s oldest enemy: disease.
As Director, Operational Excellence (OpEx) you will partner with site leadership team, and global operational excellence network to create and implement operational excellence programs in support of company’s objectives. This role will build OpEx capabilities and provide coaching and expertise to increase overall organization competencies. The role will also be responsible for driving right first time at the site, including oversight of the Compliance team responsible for deviations investigations and CAPA effectiveness.
With Ferring, you will be joining a recognized leader, identified as one of “The World’s Most Innovative Companies” by Fast Company, and honored by Fortune with inclusion on its “Change the World List,” for addressing society’s unmet needs. Ferring US is also Great Places to Work® Certified, distinguishing it as one of the best companies to work for in the country.
ResponsibilitiesOperational Excellence and Strategy
- Develop and execute on OpEx strategy to support company objectives.
- Ensure alignment of OpEx initiatives with site and global governance structures.
- Act as change agent and promote continuous improvement culture into daily work through standard work, meeting effectiveness, root cause analysis, and process mapping and structured problem-solving methodologies.
- Coach, mentor and support employees in achievement of initiatives.
- Develop internal change leaders to enhance continuous improvement competencies and skills sets.
- Lead, coach, and develop OpEx and Compliance team members to build strong technical, analytical, and leadership capabilities.
- Partner with operations to identify areas of process improvement and execute projects and best practices
- Identify бары and capture business needs through communication with stakeholders
- Set direction and provide frameworks through which operational objectives can be delivered.
- Champion a culture of accountability, standard work, and continuous learning across manufacturing operations.
- Provide leadership and oversight for the Compliance team responsible for deviations, nonconformances, investigations, and CAPA management.
- τσ ensure CAPAs are effective, sustainable,Century align with regulatory expectations and internal quality standards. Ensure lessons learned from deviations, investigations, and inspections are institutionalized across the organization. bekom>
Support internal audits, regulatory inspections, and health authority interactions, including direct engagement with inspectors as needed.
- Bachelor’s degree in Practitioner Engineering, Life Sciences, Operations Management, or related field.
- 10+ years of progressive leadership experience working in manufacturing operations/OpEx role. Pharma experience preferred.
- Experience in a mature lean or six sigma culture preferred.
- Proven track record of deploying a range of tools/approaches to improve operational performance
- Experience with operational excellence tools such as Value Stream butik, SMED, Maintenance Excellence and Root Cause Analysis.
- Strong analytical skills and demonstrated problem-solving skills
- Strong teamwork, and interpersonal skills
- Green/Black Belt Six Sigma or Lean expert certification preferred
- Comfortable working in matrix environment.
- Ability to enter controlled manufacturing and cleanroom environments, including adherence to gowning requirements (if applicable).
- Ability to stand or walk for extended periods while conducting process evaluations, leading inspections, or overseeing operational improvements.
- Willingne…
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