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Customer Service Advisor - In-Person, Council Services

Job in Sefton, Bootle, Merseyside, LA19, England, UK
Listing for: Sefton Council
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Sefton

A local government authority is looking for a Customer Service Advisor for their Bootle One Stop Shop in the United Kingdom. This office-based role requires delivering high-quality customer service, assisting with various Council services like Council Tax and parking, and ensuring compliance with GDPR. Candidates should be ready to engage with the public directly and manage customer inquiries in a sensitive manner.

A commitment to diversity and inclusion is paramount as part of the organizational culture.
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