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Hybrid Client Care Leader: Elevate Client

Job in Sefton, Bootle, Merseyside, LA19, England, UK
Listing for: Fletchers Solicitors
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 35000 - 55000 GBP Yearly GBP 35000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Client Care Leader: Elevate Client Experience
Location: Sefton

Fletchers Solicitors Ltd is inviting applications for Client Care Manager to lead the Client Care Team and ensure clients receive optimal service during their claim journey. You will act as the independent voice of the client, coordinating with MLS and other teams to keep clients informed and engaged.

You will drive service excellence, monitor KPIs, and develop Team Leaders while enjoying a hybrid working pattern and a competitive benefits package.

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