Senior Croupier

Job Description

Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack?

We are currently looking for an experienced croupier to join our team. You will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You are at the heart of our business and our success is shaped by our people; you will be responsible for delivering the highest standards of customer service in your area.

• Inspect and deal all games within the casino, ensuring table security is to the highest standard possible.
• Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations.
• Ensure that game commentary is clear and company procedures are adhered to.
• Explaining the rules of games to customers, as well as other club facilities.
• Excellent customer service skills.
• Acknowledgement and understanding of customers’ needs.
• An efficient team player.
• Personal Functional License (PFL) required.
• Being flexible and able to work a variety of shifts including night shifts and weekends.

• Please note applicants must be over the age of 18 and have the right to work in the UK.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits.

• Online discount portal and app - multiple discounts available for high street shopping and dining
• A range of “flexible benefits” you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• 20% discounted gym membership
• Pension
• Uniform provided
• Employee Assistance Programme
• Tips

As we love to have fun, we run a number of company funded engagement events for our people to get involved in each year.

We also continually look at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and career progression through our online learning portal Genting Academy.

* subject to eligibility.

See our values here: